Surveys

Click a link to open a topic:

Introduction to customer surveys

Find out how the Autotask Survey feature provides an efficient and simple method of distributing surveys to your contacts to determine customer satisfaction with your performance in response to tickets.

Build and edit surveys

Learn how to build and edit customer surveys to send to your customers.

Manage survey email messages

This topic describes how you'll create the email messages which serve as invitations to complete a survey.

Manage survey responses

Learn how to access and manage the survey responses you've received, and how to view that information using dashboard widgets.

Find a survey report

This is where you'll find the Survey reports you need.